smartmachine in cooperation with WWTS offers solutions for ticketing, CRM and accreditation.

State-of-the art development and user platforms with multilingual support that are adaptable to any client needs and are designed for seated ticketing - these are the highlights of the ideal solution for single and mulitple Points of Sale for centralised solutions developed specifically for organisers who want to use different ticketing channels. 

 

The four Core Modules:

• Admin – the administration & configuration module
• Client – the sales module
• Statistics – the module for data analysis and reporting (including graphical charts and tables)
• CRM – Customer Relationship Management, client data administration and much more

 

The core modules are optimised for use of the mobile channel, e.g. by sending reservation details or accreditation confirmations to the end user’s mobile phone.

By Combining Ticketing and CRM and adding a Web module, a complete Accreditation system can be configurated. This allows for comprehensive workflow management throughout, covering all (VIP) guest-related processes for large-scale or special events, including

• Sending invitations
• Accreditation over the Internet (active or passive)
• Transport logistics
• Issuing badges and giveaways / merchandising
• Access management to closed events and restricted outdoor or VIP areas
• Combination of access areas
• and much more